Try the App now

The Qpaws App is free to download and use.

To be able to run and develop a great tool for all dog lovers, there will be ads exposed. To access an ad free version with advanced features, there will be introduced a premium subscription model.

• The main language in the app is English. But all the posts and comments in the feed can be written in any language, and can be automatically translated.

• Inside Qpaws you will find our AI powered expert on all dog related topics - called PawBot. He can answer in any language you prefer.

• We will over time implement more languages for main navigation.

Go to Menu > Settings > Alerts to select your preferred notification settings.

The app is still in light mode only. We will introduce dark mode as soon as we are able to.

It's easy to import Garmin workouts to the Qpaws App.

Go to the Menu > Settings > Garmin logo.

A new page will open up and you can sign in to your Garmin Connect Account, then follow the steps to authorize Qpaws to connect to Garmin.

After this you will be notified when a new Garmin workout is ready for import to your activity feed.

A Garmin workout don't include information about dogs etc, so you can add this information to the activity after import. Just open the activity in your activity feed, then press Edit and fill in the missing information.

It's easy to import Strava workouts to the Qpaws App.

Go to the Menu > Settings > Strava logo.

A new page will open up and you can sign in to your Strava Account, then follow the steps to authorize Qpaws to connect to Strava.

After this you will be notified when a new Strava workout is ready for import to your activity feed.

A Strava workout don't include information about dogs etc, so you can add this information to the activity after import.

Just open the activity in your activity feed, then press Edit and fill in the missing information.

First of all, we’re so sorry if you decide to say goodbye.

If you would like us to add or improve any functionality in the app, or have other input, please write to us on team@qpaws.com

If you for any reason want to delete your account, you can do it here:
Go to Menu > Settings > Delete

You are welcome back. Just register again, anytime:)

To block someone on the app, follow these simple steps:

• Go to the profile of the user you would like to block or report.

• Tap the three 'dots' in the upper right corner.

• Select 'Block' or 'Report'.

Here are some of the steps you need to take to investigate why the GPS doesn’t work on your iOS device.

• Turn your phone off/on.

• Turn location services off/on.

• Close all other open applications before starting your GPS tracking and if you open another app during your activity, navigate back to Qpaws.

• Open Qpaws when you have a clear and unobstructed view of the sky.

• Some devices may have some apps installed that disable GPS services or terminate background apps in an attempt to reduce battery usage and improve system performance, for examples “Advanced Task Killer” and “Juice Defender.” You need to disable or adjust the settings of these apps to allow Qpaws to receive GPS information during long periods of background operation.

• Try using the QPaws App to record for 10 minutes, letting it search for signals with a wide-open view of the sky, and keeping it completely immobile.

• If this does not produce useful location estimates, determine if GPS works in other apps. It’s best to use another fitness tracker app and not a navigation app like Google Maps, Waze, or Apple Maps.

In case all these don’t work, you may need to perform a GPS reset, here are the steps to follow:

• Bring up those tile-sized images of all currently running apps, then swipe up all apps to close them.

• Then go into SETTINGS and turn on AIRPLANE MODE.

• Then go back to SETTINGS, GENERAL, TRANSFER OR RESET IPHONE, tap RESET and choose RESET NETWORK SETTINGS (you will need to re-enter your wifi password).

• Once your phone has reset go back to SETTINGS - PRIVACY - LOCATION SERVICES, turn it off then on again.

• Then go to SETTINGS - PRIVACY - LOCATION SERVICES - SYSTEM SERVICES, setting time zone OFF.

As for the iOS devices, here are the steps you need to take to investigate why the GPS doesn’t work on your Android device.

• Turn your phone off/on.

• Turn GPS off/on.

• Be sure the QPaws App is allowed to use your location, so go to SETTINGS > APPS > QPAWS > PERMISSIONS > Toggle LOCATION ON. Make sure you’ve allowed the QPaws App to use GPS in the background.

• Disable any battery saver settings including Power Saving Mode, Battery Management, Optimization, or any third-party apps.

Here’s how to do this for specific devices running Android 6 or higher:

• HTC: SETTINGS > POWER > BATTERY OPTIMIZATION > NOT OPTIMIZED > ALL APPS > QPAWS > DON’T OPTIMIZE > DONE.

• Huawei: Turn Energy Settings to Normal and add QPaws to “Protected Apps.” Go to SETTINGS > APPS > ADVANCES > IGNORE OPTIMIZATIONS > ALLOWED > ALL APPS > QPAWS > ALLOW

• LG: SETTINGS > BATTERY & POWER SAVING > BATTERY USAGE > IGNORE OPTIMIZATIONS > turn ON for QPaws.

• Motorola: SETTINGS > BATTERY > select the menu in the upper right-hand corner > BATTERY OPTIMIZATION > NOT OPTIMIZED > ALL APPS > QPAWS > DON’T OPTIMIZE.

• OnePlus (using OxygenOS Settings): SETTINGS > BATTERY > BATTERY OPTIMIZATION > select menu at the top > switch to ALL APPS list > QPAWS > DON’T OPTIMIZE.

• Samsung: SETTINGS > APPS > select the menu in the upper right-hand corner > SPECIAL ACCESS > OPTIMIZE BATTERY USAGE > ALL APPS > Toggle OFF for QPAWS.

• Sony: SETTINGS > BATTERY > select the menu in the upper right-hand corner > BATTERY OPTIMIZATION > APPS > QPAWS.

• Check that your location settings are set to High accuracy. Go to SETTINGS > CONNECTIONS > LOCATION > LOCATING METHOD > HIGH ACCURACY.

• Perform an “AGPS reset” by installing the App GPS Status & Toolbox, then in that app, go to MENU > MANAGE A-GPS STATE > RESET.

• Click on GO in the bottom of the QPaws App.

• Tap on the three icons to select: Activity type / Dog / Equipment
  (your last settings will automatically appear)

• Press Start

• When the tracking has started, you can tap the map symbol to see the live tracking and your exact location.

• Tap the camera symbol for adding photos from the trip.

• To end the activity, tap Pause > Finish > Save

• To pause and resume the activity, tap Pause > Resume

• After the activity is saved, you can review it with all details (including the map, photos, distance, speed and more) in your activity feed. Go to Me > My Activities

• To add an activity manually and without any GPS tracking:

• Tap GO > Add manual activity

• Fill in the activity details, and Save.

• After the activity is saved, you can review and edit it in your activity feed. Go to Me > My Activities

• There can be multiple reasons why your app is not working or you have problems with some functionalities.

• First, make sure you have the latest version of the app. Go to App Store (for iPhones) or Google Play (Android) to find and download it.

• If the problem still persists after you do this, you need can delete the app and reinstall it, because sometimes this is a local cache issue on the users’ phone, and these types of restarts usually solve all the issues.

• After you reload and/or reinstall the app, the app and all activities should work just fine.

• If after you do all these you still encounter the same problem, please let us know so we can investigate further.
  You can send an email to: team@qpaws.com

The short answer is: they can’t see too many details.

No personal data about you will be shared in public, like your email, vet records, Dog Log updates etc.

Some basic elements will by default be visible for all Qpaws users: your username, profile photo (if any), teams and country of residence. If you have registered dogs in the app, the name of your dog, and dog profile photos will be open information.

If you are part of a team with other team members, all team members can access the dog log and detailed information about he dogs in the team.

Yes, that is possible.

• Just go to your PROFILE.

• Then scroll to the right until you see the WORKOUT PLAN tab.

• Click on it and you will get to a calendar.

• Click on the week numbers in the calendar and add the distance you plan to have for that week.

• Some functionality in the app is available offline, but to work 100% the current version is depending on being online through wifi or 3G/4G/5G networks.

• You need to be online when you start the app and the tracking.

• While you are tracking, you can be offline, as the app will still track your activity in the background.

• We are working on releasing an a version with improved offline functions in the future.

• Yes and no.

• The newest version is only available as an app via App Store. You can download this to your iPad or Mac, but it is still the app you are getting.

• But, the older version of the app is still available as a web browser version. You find it here: https://themusher.app/index#/login

• Yes, of course.

• In the bottom menu, tap GO > Select Dog(s)

• A page opens, where you easily can select team or separate dogs for the activity.

• After you are done tracking your workout, you can edit the workout and choose dogs and dog positions for that workout.

• These are the steps to follow:

• Me > tap the Dog > tap the edit (pencil) icon > Tap Delete at the bottom of the page - and follow the instructions.

• You will be prompted with a confirmation if you really want to delete the dog from your profile, or if you want to archive it to keep the memories (photos etc) for later.

This is how you add an activity manually:

• Click on the plus icon the top right corner.

• Then choose WORKOUT from the pop-up.

• Then you need to choose what type of workout this is.

• Give your activity a title and also add some comments, if you want.

• Now you can click on SAVE at the bottom of the page.

• Go to ACTIVITIES on your profile and click on the one you just added.

• Click EDIT on the top right corner and scroll to the GPS tab.

• Click on it and upload the GPS file that always has a .GPX file format.

• Your workout or race should now appear on the map.

• If the numbers or data you see on your activity don’t seem correct, you need to click on the RECALCULATE GPX DATA button.

In case you don’t know how to export GPX files, here are some how-to videos you can watch:

• How to export a GPX file from your Apple Watch

• How to export a GPX file from Garmin Connect

• How to export a GPX file from Strava

Yes.

Go to an activity:

ME > My Activities > Select an activity > tap the Arrow Icon in the top right corner.

Then you will get the option to share via email, SMS etc, or save it.

First, you need to add your workout manually, see the question above for the steps.

Then, to add GPX-file to that workout here’s what you need to do:

• Go to ACTIVITIES on your page and click on the workout you want to add a GPX file to.

• Click EDIT on the top right corner of that workout or race and scroll to the GPS tab.

• Click on that tab and upload the GPS file with the GPX file format.

• Your workout or race should now appear on the map.

• If the numbers or data you see don’t seem correct, you need to click on the RECALCULATE GPX DATA button.

• To add a vaccine, tap on the + Dog Log icon in the top right corner.

• In the Event field > Select Vaccine > Vaccine type, and fill in a title and description (optional).

• Tap Save

• The vaccine will be added to your vaccine overview AND in the Dog Log.